String lights with remote control
In&Outdoor String lights
Outdoor Guinguettes
Guirlandes Guinguettes Solaires
Create your indoor light chain
Create your outdoor light
Balls at retail
Lampshades globe
Lampshades domes
Lampshades jupe
Lampshades cloche
Lampshades domes
Lampshades globe
Single Pendant lamp
The Island Pendant
Pendant lamp 2
Ceiling light 3
Pendant lamp 3
Plafonniers
Lamp Baoba
Lamp Apapa
Table lamp
Floor lamp
Wall light
Mobile Light fixture
LED bulbs
My gift voucher has expired. Can I extend it ?
Gift vouchers are valid for one year after purchase. For any special requests, send us an email.Don't forget to include the gift voucher number and order number.
Faq categories
Featured FAQs
- I received my order and would like to exchange an item. How should I do that?
- How do I create a customer account?
- How can I pay for my purchases online ?
- I've just placed my order. How long before I receive my parcel ?
- Where is the shop/retailer closest to me ?
- How do I make my lights online? How do I use the cupola and globe creators?
- How do I make my string lights online? How do I use the Premium and Original creators?
- I have just placed my order, but I want to change it. What do I do?
- The website does not recognize my email address when I try to log on to the page "My account".
- My parcel was returned by the postal service.
- How can I get an invoice ?
- How do I choose the colours for my lamp ?
- Can I put both globes and cupolas on the same strand of lights?
- How do I assemble my Premium string lights?
- The item delivered is not what I ordered. What should I do?
- My fairy light worked for a few months then suddenly stopped working.
- Can I place an order for shipment abroad?
- Can the string lights be used outside ?
- I would like to offer someone a gift voucher. How should I do that ?
- How do I return my folded light fixture to its original shape?
- How do I assemble my string lights?
- My order is a gift. I'd like to add a message.
- I have just received a gift voucher. How do I use it ?
- A fold mark still remains even after I've returned my lamp to its normal shape.
- How do I track the shipment of my order?
- I would like some information on the materials used to make the ball fixtures.
- Are my fancy lights delivered assembled ?
- A fold mark still remains even after I've returned my light fixture to its normal shape.
- How can I contact you ?
- The balls were damaged during shipment.
- I paid for my order with a gift voucher, but I don't think it was deducted from the total. What should I do ?
- Can I adjust the length of the hanging mounts for lanterns?
- What is the difference between Premium and l'Original balls?
- My parcel arrived damaged.
- I'd like to change my fancy light and hook it up directly to the electric grid.
- My gift voucher has expired. Can I extend it ?
- I would like to buy a globe, cupola or electrical accessory at a retail outlet.
- Can I mix Premium and l'Original balls on the same string lights?
- Are the colors different between the Premium and Original balls?
- What is the difference between the Premium and Original electric string lights?
- I would like to buy small balls or string lights at a retail outlet.
- I'd like more information about a product.